In the event a student experiences extraordinary circumstances that necessitates their withdrawing from a course beyond the allowable drop period, a refund & waiver appeal must be submitted within 10 calendar days from the date of withdrawal. For those students who do not withdraw and receive a grade, request must be submitted within 10 days from the end of that semester. Appeals will be considered for the following extraordinary circumstances:
- severe illness or medical emergency (a doctor’s note is required)
- military transfer (a copy of the transfer orders is required)
- administrative error (documentation required to support request).
- change of employment situation (documentation from employer required)
- childcare issues (documentation from childcare provider required)
- death in immediate family (documentation copy of death certificate)
The circumstances that will not be considered include:
- misunderstanding of start date or dates of class and/or lack of knowledge of policies and deadlines
- misunderstanding of registration process
- inability to transfer course
- normal illness
- transportation issues
- poor decision or change of mind by student regarding course selection
- dissatisfaction with course content or instructor
- conditions of chronic illness or other medical/health conditions that remain unchanged and were known to the student at the time of registration
To request an exception to the Refund Policy:
- Read the Refund & Waiver Appeal Policy and determine if you meet the guidelines.
- If you meet the guidelines, be sure to withdraw from course(s) prior to submitting an appeal.
- If you are receiving financial aid, consult with the Financial Aid office before withdrawing from class.
- Complete the Refund & Waiver Appeal form; provide all information requested and attach supporting documentation. Forms without documentation will not be considered.
- Sign, date and submit the form in person within 10 calendar days from withdrawal to the Associate Dean of Student’s Office or mail to Refund & Waiver Appeals Committee, Associate Dean of Student’s Office, Capital Community College, 950 Main Street Hartford, CT 06103. No telephone requests for refunds will be taken.
The Refund & Waiver Appeals Committee will respond to the student within 10 calendar days of the appeal request. A written response will notify the student of the outcome. All decisions of the Refund & Waiver Appeals Committee are final.