Frequently Asked Questions

How do I access the NewStudent Online Orientation?
  • Click HERE to get started or visit: www.go2orientation.com/ct
  • You must make sure you have successfully logged into myCommNet. You will then be able to log into the New Student Online Orientation using the same login you use for myCommNet.
Who has access to the New Student Online Orientation?
  • All students accepted for Fall 2022 and beyond.
When can I access the New Student Online Orientation?

You can sign-in to complete the New Student Online Orientation 24-hours after being admitted to the college.

What is the estimated completion time?
  • 30 – 45 minutes to fully complete.
I did not setup or log into myCommNet yet can I still access the New Student Online Orientation?
I am a transfer or readmit student, do I need to complete the New Student Online Orientation?
  • Yes, all students accepted for the Fall 2022 semester and beyond are encouraged to complete the online orientation fully.
Does the New Student Online Orientation have closed captioning?
  • Yes. Closed Captioning is available in both English and Spanish.
What is the deadline to complete the New Student Online Orientation?
  • You are encouraged to complete the New Student Online Orientation by September 1st.
Do I receive anything after completing the New Student Online Orientation?
  • Yes, you will receive a Certificate of Completion which is emailed to your college email address. You are also automatically entered into a CT State Community College giveaway with a chance to win a bookstore voucher, swag bag and more.
What if I can’t finish the New Student Online Orientation in one sitting?
  • That’s okay! You can complete the New Student Online Orientation at your own pace. It typically takes 30 to 45 minutes to complete fully.
Can I complete this on my cell phone or other mobile device?
  • Yes, the New Student Online Orientation is accessible on all mobile, tablet and computer devices.
What do I do if I am unable to access the New Student Online Orientation?

Send an email to CTStudentOnboarding@ct.edu

  • Include:
    1. First and Last name

    2. Student Banner ID number

    3. Contact Number
What if I am unable to download my Certificate of Completion?
  • First try clicking on the Certificate Tab found on the orientation dashboard. Click on
    view Certificate
    .
For Additional Assistance

For additional assistance click on the: Ask A Question tab, select the online support icon
within the orientation dashboard OR contact
CTStudentOnboarding@ct.edu

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