PSY* 104

Theoretical basis of interpersonal communication, including focus on the self
concept and defensiveness, and elements of clear verbal messages. Other units
cover the perception process, connotative and denotative language, nonverbal
communication, active listening, facilitative and debilitative emotional
expressions, characteristics of relational communication, and conflict resolution.
Formerly listed as PSY 120 or SOC 220, not open for credit to students who have
successfully completed PSY 120 and/or SOC 220.