FALL 2020 FAQ

Frequently Asked Questions (FAQs)
About My Scheduled Classes?

Below you will find answers to questions regarding:

  • How will I know if my classes will be on-campus or online?
  • Are there training sessions for preparing to take an online class?
  • Do I still have to buy books if my class is not on-ground?
  • How do I add or drop classes from my schedule?
  • What if I receive a “Pre-Requisite/Test Score Error” when I attempt to add a class?
  • What if I want to change my major?
  • Where do I go for advising help?
  • Where can I get help with the FAFSA for Financial Aid?
  • How do I pay my bill?
  • How do I reset my password to log into myCommNet?
  • What if I still have questions?

How will I know if my classes will be on-campus or online?

Classes can be taught by various instruction methods. To determine how yours will be taught, look up the “Inst Methd” on your schedule:

  1. Sign into myCommNet
  2. Access “Banner Student and Faculty Self Service” in the upper right corner of the landing page
  3. Click on the “Registration/Schedule” tab
  4. Click on “Student Schedule”
  5. Select Fall 2020
  6. View your schedule
  7. The “Inst Methd” information will show you the delivery format for your courses

Here are descriptions of the various delivery formats:

“TRAD” = On-Ground

These courses are delivered on campus at a specific time, place, and location.

Technology: Minimal, depending on the instructor assignments and instruction (unless a shutdown occurs); however Blackboard is often used for delivery of supplemental course materials.

“ONLN” = Online

These courses are delivered fully online (asynchronously).

Technology: Students need a reliable computer with internet connection. Typically, all instruction and assessment are delivered through Blackboard—often in conjunction with publisher-based content. These courses include discussion boards, assignments, projects, assessments, etc.

“OLCR” = Online with Classroom Component

These courses may require an on-ground orientation and/or proctored assessments, although all instruction is delivered online (asynchronously).

Technology: Students need a reliable computer with internet connection. Typically there is an expectation that Blackboard will be used for the delivery of ancillary readings and instructional content, assignments, assessments, and (captioned) recordings of lectures or other relevant media.

“LRON” = Live/Remote Online Courses

These courses are delivered fully online with LIVE (synchronous) instruction at specified times listed on the class schedule.

Technology: Students need a reliable computer with internet connection. Typically there is an expectation that Blackboard will be used for the delivery of ancillary readings and instructional content, assignments, assessments, and (captioned) recordings of lectures or other relevant media. Live sessions may also be hosted using MS Teams or WebEx.

“HYBR” = Hybrid

These courses include on-ground and online delivery of instruction with a focus on scheduling a limited number of class sessions on campus at a specific time, place, and location.

Technology: Students need a reliable computer with internet connection. Typically there is an expectation that Blackboard will be used for the delivery of ancillary readings and instructional content, assignments, assessments, and (captioned) recordings of lectures or other relevant media.

Are there training sessions for preparing to take an online class?

Yes!… The Academic Success Center (ASC) is offering live “Tech Tips” sessions all summer to help students get ready to take classes online. All sessions are free and they cover a variety of topics such as:

  • How to use Blackboard, Webex, Teams, or One Drive
  • How tutoring in the Academic Success Center works
  • How to overcome struggles with technology issues and using course recommended software

Live sessions will be available for drop-in service (no appointments necessary) during the following times:

  • Mondays 11am-12pm
  • Tuesdays 3pm-4pm
  • Wednesdays 7pm-8pm
  • Thursdays 4pm-5pm
  • Fridays 2pm-3pm

To “drop into” a live session, click one of the embedded links on the times listed above.
For more information about these live sessions contact the Academic Success Center at CA-ASC@ccc.commnet.edu or call 860-906-5200.

You can also check out the college’s Distance Learning page for more information about using Blackboard for online courses.

Do I still have to buy books if my class is not on-ground?

Yes! As with any college course you are required to have the materials you need to complete the assignments. Please check with the college bookstore or on myCommNet to find out what texts and/or materials are required for your classes. You can purchase your books online and have them shipped directly to your home through the bookstore’s website.

How do I add or drop classes from my schedule?

Check out the Registrar’s page for instructions on how to register online.

This three-minute YouTube post will show you how to add/drop courses.

What if I receive a “pre-requisite/test score error” when I attempt to add a class?

If you receive this error, you will need to ensure you have completed the appropriate pre-requisite course and show proof of this prior to being able to register. Course descriptions and pre-requisite requirements are listed in the college catalog.

To show proof of pre-requisite completion, fill out the “Pre-Requisite Waiver Request Form” then email the filled out and saved form along with your unofficial transcripts to: ca-counseling@capitalcc.edu

What if I want to change my major?

Students can find the change of major form on the Registrar’s page or it can be directly downloaded from this link. The form should be filled out and emailed to CA-Registrar@ccc.commnet.edu

Where do I go for advising help?

If you are a new student to the college, you should attend a “New Student Registration” (NSR) session for assistance. Click here to register.

If you are going in your second semester at the college, you should attend a “First Year Registration” (FYR) session for assistance. Click here to register.

If you are going into your third semester or beyond, you should contact your assigned advisor or a college counselor for assistance. Instructions on how to find your assigned advisor can be found here.

You can also attend a small-group advising and registration session for one of these two topic areas:

  • Pre-Nursing / Radiologic Technology
  • General Sessions for All Other Majors

Click here to register

Where can I get help with the FAFSA for Financial Aid?

Questions about the financial aid process can be emailed to ca-finaidhelp@ccc.commnet.edu

How do I pay my bill?

Outstanding balances to the college can be paid via https://my.commnet.edu using your credit card, debit card or checking account information. You can also mail checks or money orders to Capital Community College, Bursar’s Office, 950 Main Street, Hartford, CT 06103.

  1. Login to myCommNet
  2. Banner Self-Service
  3. Click on “Billing/Payment”
  4. Click on “My Account/Payment Information”
  5. Click on “Student Account and Payment Center”
  6. Click on “Make Payment”
  7. Follow the prompts for payment details.
How do I reset my password to log into myCommNet?

Please call the Help Desk at 860-723-0221 for any password related issues.

What if I still have questions?

If you still have questions about how to be successful in an online class, please contact the Academic Support Center at CA-ASC@ccc.commnet.edu.

If you still have questions about your fall schedule or registering for classes, please contact counseling at CA-Counseling@ccc.commnet.edu.