Planning for the Apocalypse: Managing Knowledge When Employees Leave

There will be changes…and those will extend to transitions in the workforce. Whenever team members leave, for whatever reason, experience, work wisdom and institutional knowledge goes with them. Don’t let this happen to you! Learn all about holding onto your organization’s most valuable resource—institutional knowledge—when the inevitable happens. This riveting workshop will give you the tools you need for knowledge management and succession planning. You will learn how to identify critical documented and undocumented knowledge that needs to be retained, who processes the knowledge, and techniques to transfer and retain the knowledge. There will be a discussion of succession planning to aid you in preparing to fill vacancies and retain your knowledge.

PREREQUISITES

None

COURSES

Course Code: BIS G5103

5/9/18

Day/Time: Wednesday, 9am to 4pm

Room: 307

Instructor: Christopher Service, Sr.

Cost: $90