Administrative Medical Assistant

Administrative Medical Assistants play an important role in the doctor’s office. They schedule appointments, input new patient information, update and file patient records. Learn to perform administrative tasks in a medical office or facility.

Topics covered: how to greet patients, answer the phone, schedule appointments and surgeries, update medical records, and process medical correspondence. You will also learn how to determine insurance coverage and gain extensive insight on accounting, filing procedures and customer service. This training will also highlight government regulations including HIPAA, OSHA, DEA and CLIA; and introduce the student to medical terminology, computer basics, Microsoft Word and Excel.

This certificate program has been enhanced to provide you with better preparation for the world of work and to make a successful transition from training to career. As part of your certificate, you will learn workplace and career planning skills.

NOTE: Background checks are required for most allied health positions. Students with felony convictions may have difficulty obtaining employment in these fields. 


  • High school diploma, GED or equivalent
  • Basic computer skills: includes navigating windows & data entry
  • Math skills: includes solving word problems with basic algebra, ratios, decimals and metric measurements.


Course Code: HMED G5333

Career Information

The Connecticut Department of Labor reports employment in this occupation is expected to grow much faster than average, and the number of annual openings will offer very good job opportunities.  As an Administrative Medical Assistant you may expect your entry-level pay rate to be approximately $16.35 per hour and the average annual income is noted as $45,396 in the Hartford region.

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