Topics covered: how to greet patients, answer the phone, schedule appointments and surgeries, update medical records, and process medical correspondence. You will also learn how to determine insurance coverage and gain extensive insight on accounting, filing procedures and customer service. This training will also highlight government regulations including HIPAA, OSHA, DEA and CLIA; and introduce the student to medical terminology, computer basics, Microsoft Word and Excel.
This course includes the American Heart Association Basic Life Support (BLS) Certification for Healthcare Providers.
This certificate program has been enhanced to provide you with better preparation for the world of work and to make a successful transition from training to career. As part of your certificate, you will learn workplace and career planning skills. Topics include: Problem solving, decision making, time management, professional behavior in the workplace, job search strategies, interviewing skills, and financial literacy. Students will also learn cover letter and resume writing tips.
NOTE: Background checks are required for most allied health positions. Students with felony convictions may have difficulty obtaining employment in these fields.
- High school diploma, GED or equivalent
- Basic computer skills: includes navigating windows & data entry
- Math skills: includes solving word problems with basic algebra, ratios, decimals and metric measurements.
Course Code: HMED G5333
Date: 6/18/19 to 9/27/19
Day/Time: Fri, 9am to 2pm/Sat, 9am to 12pm
Instructor: A. Koehler/June Petillo
The Connecticut Department of Labor reports employment in this occupation is expected to grow much faster than average, and the number of annual openings will offer very good job opportunities. As an Administrative Medical Assistant you may expect your entry-level pay rate to be approximately $16.35 per hour and the average annual income is noted as $45,396 in the Hartford region.