Capital Community College is a proven leader in developing and implementing innovative programs with business to support workforce development.  The College’s newest initiative is apprenticeship programs to support occupations in insurance, financial services, food service, and hospitality management. The apprenticeship program at Capital Community College is a proven model that creates strong college and employer partnerships that better prepare students for the workforce, and meet business’ growing need for a reliable source of highly skilled workers.

Apprenticeship programs are an all-round win: for business they create a diverse talent pipeline; for students they provide educational and economic opportunity; and for the city they help stabilize communities by retaining local talent and local businesses.

What is an Apprenticeship?

An apprenticeship is a paid training program of earning while learning. This on-the-job training, combined with classroom instruction, ensures a well-qualified, job-ready employee. In addition to the related occupation instruction, apprentices learn critical life skills such as time management, communication, team building, problem solving, and leadership. These skills help them to be successful in the workforce. Apprenticeship programs enable apprentices to immediately apply what they learn in the classroom to the job. This increases retention, engagement, and work performance. A Registered Apprenticeship program can help employers develop a world-class workforce, while enhancing productivity and profitability.

Apprenticeship Programs

Insurance Claims Operations


Capital Community College has partnered with The Hartford, the United States Department of Labor, and the Connecticut Department of Labor to design and implement a Registered Apprenticeship Program in Insurance Claims Operations. Apprentices participate in insurance-related instruction, paid on-the-job training, mentoring, and academic coaching while working on the final year of their associate degrees. Upon successful completion of the one-year program apprentices have completed their degrees, obtained non-credit certificates in Insurance Claims Operations, earned 12 college credits for the related insurance instruction, passed the Connecticut Adjuster’s license exam, and received their CTDOL Registered Apprenticeship certificates.

In a related collaboration with The Hartford, and in support of the  apprenticeship program, Capital Community College has opened Connecticut’s first simulated call center to support the Insurance Claims Operations apprenticeship and other related workforce development training programs.

Pre-requisite courses:

  • MAT 137 Intermediate Algebra
  • ENG 101 Composition
  • CSA 105 Introduction to Software Applications

Related Instruction Course Outline

  • BFN 126 Principles of Insurance
  • BFN 201 Principles of Finance
  • BBG 210 Business Communications
  • BBG 294 Business Internship
  • Connecticut Adjuster Exam Preparation

Related Instruction: Pre-requisite courses: 135 hours
Related Instruction: 225 hours
On-the-Job Training: 2000-2400 hours

Food Service & Hospitality Management


The Food Service & Hospitality Management Registered Apprenticeship Program is a one-year training program that prepares individuals for employment in the food service and hospitality industry.  Apprentices receive classroom instruction on basic food service and hospitality foundations that are integrated with practical lab activities in a commercial food service operation.  The apprentices will develop and practice the skills required in the culinary profession while acquiring work experience. Upon successful completion of the Food Service & Hospitality Management Registered Apprenticeship Program, an apprentice will be awarded a non-credit Food Service & Hospitality Management certificate of completion from Capital Community College, 6 college credits, the SERV Safe Food Handler certification, and the Connecticut Department of Labor Registered Apprenticeship Certificate.

Related Instruction Courses:

  • Navigating the Food Service World
  • Food Service Skills
  • Food Preparation Basics
  • Food Preparation Advanced
  • Food Service Operations
  • BMK 201 Principles of Marketing
  • BMK 202 Principles of Management
  • Transitioning from Training to Career

Related Instruction: 260 hours
On-the Job Training: 2000 hours


New Financial Services Cyber Security Apprenticeship Program coming in 2018!

If your organization is interested in the above apprenticeship programs or would like to start an apprenticeship program in another occupation, we can help.  Contact us today for a free consultation.

John Thomas
(860) 906-5234

For program schedule and application information contact:

John Thomas
(860) 906-5234