Online Classes with Blackboard

Whether you’re teaching (or taking) a fully online course, a web-enhanced on-ground course, or a hybrid course, you’ll find it in the Blackboard Learn (Bb) course management system.

Access your Bb courses through the myCommNet portal.

The AMT department provides instructional design services, training, and technical support to faculty members teaching with Blackboard Learn, adhering to “best practices” in online instructional delivery. AMT staff also offer tech support to students having trouble with functionality or navigation of the Bb interface. Good course design can alleviate many navigation issues, and is essential to instructional effectiveness and student success.

Support for Students…
  • Watch “Navigating Your Course in Blackboard Learn”.
  • View other video tutorials at the ConnSCU EdTech Training Channel on YouTube, and at the Blackboard Inc. Channel for Students.
  • Attend an Orientation Workshop for a brief tour of the Bb course environment and to learn the basic features and tools. Check the current schedule of workshops below.
    • All sessions are held in Room 401 and run approx. 30 minutes.
    • To register for a workshop, email with your preferred date and time.
    • The Fall 2019 dates are:
      • Thurs., Aug. 22 @ 4:30-5:00pm, room 401
      • Tues., Aug. 27 @ 4:00-4:30pm, room 401
      • Thurs., Aug. 29 @ 4:30-5:00pm, room 401
      • Tues., Sept. 3 @ 4:00-4:30pm, room 401

Contact Marie Farrell (860) 906-5033 during normal business hours for tech support issues (questions regarding course content should be directed to the instructor).

After hours, contact the off-site Bb Tech Support Hotline at 1-860-723-0221.

Visit the ConnSCU Web Support Center at for FAQs, tips/guides, other related support resources, and to submit a tech-support help ticket.

How to be a successful online student

Support for Faculty…
Start of semester