Upon completion of the certificate, graduates will have skills and knowledge that will position them for success in a small business and will have begun study towards an associate degree. The degree will prepare students for entry level positions in management, advancement or transfer to a four-year institution.
Upon successful completion of all program requirements, graduates will:
- Demonstrate basic knowledge of management, human resources, marketing, accounting, business law and CIS in a management position or business ownership.
- Organize thoughts and ideas and communicate, using proper business writing techniques as well as verbal presentation skills, in a manner that can be easily understood in the business environment.
- Demonstrate a responsible attitude in relationships with employers, fellow employees, teams and the internal and external organizational influences.
- Solve mathematical problems related to various aspects of management including accounting and other phases of business ownership.
- Understand and practice the four managerial functions of planning, organizing, leading and controlling, as well as the nature and responsibilities of the changing roles of managers.
- Develop an understanding of the decision-making process and demonstrate effective, ethical and legal decision-making.
- Have a working knowledge of marketing plans, including target markets, segmentation, sales, advertising, promotions and public relations.
- Demonstrate an ability to define management problems, examine alternatives and decide on the best course of action.
- Develop a personal philosophy of management, in order to perform as a manager, coach, leader, or business owner.
- Develop an understanding of the nature of change, how to manage change and how to adapt to the accelerating global environment.
- Demonstrate an understanding of the competitive pressures brought by effectiveness, efficiency and innovation issues on organizations.
- Have the ability to interpret and choose the appropriate follow-up on management information from various sources such as financial statements, annual reports and publications.
- Understand the importance of proper customer service techniques in order to be competitive in today’s local and global marketplaces.
- Demonstrate interpersonal skills, such as teamwork, problem-solving, conflict resolution, leadership, motivation, cultural diversity and communication that are required in the work place.
- Understand the historical foundations of management and the evolution of the “new” workplace and the “new” manager, now known as a “coach”.
- Apply critical thinking and creativity in solving business problems.
- Understand the necessity of effective business plans.
- Train employees in proper customer service techniques.
- Apply what they have learned during their internships to “real” job situations.
|† ENG* 101
† BBG* 210
|Introduction to Software Applications OR
Introduction to Computers
|† ACC* 115||Principles of Financial Accounting||4|
|† BBG* 234||Legal Environment of Business||3|
|BMG* 202||Principles of Management||3|
|BMK* 201||Principles of Marketing||3|
|† BES* 118||Small Business Management||3|
|BMK* 123||Principles of Customer Service||3|
|† BBG* 294||Business Internship||3|
|This symbol (†) indicates a prerequisite needs to be met|
Nancy La Guardia